Customer Vantage

Your install,
organized for life.

When your builder, A/V integrator, or alarm contractor uses The Vantage Suite, you get a beautiful customer portal — every file, every photo, every appointment, every device on your network — in one place, forever.

$0 to you · included in your contractor's plan
Log in to your portal See what's included
No subscription

You don't pay for this.
It's part of what they pay for.

When you hire a contractor who runs on The Vantage Suite, your customer portal is included with their subscription at no extra cost to you. You log in, you see everything, you keep it forever — even after the install is complete, even after the warranty ends. If your contractor ever leaves Vantage, your records stay with you in a free homeowner account.

What You Get

Every receipt, photo, and password.
One login.

Everything your contractor knows about your install — proposals, equipment list, warranty info, gate codes, network passwords, install photos — lives in one customer portal that's yours.

Permanent File Vault
Proposals, signed contracts, change orders, receipts, invoices, install photos, equipment manuals — everything your contractor has on file is there. Searchable, downloadable, yours.
Install Record + Warranty
A room-by-room list of exactly what was installed, where it lives, when it was put in, who installed it, and what's still under warranty. When you sell the house, this is gold.
Live Schedule
See your upcoming appointments, who's coming, when. Get a 24-hour reminder. Get a 30-minute "on the way" text. Reply HOLD if now isn't a good time — no more guessing.
Direct Chat With Your Installer
Question about your system? Need to schedule a tune-up? Don't dig through old texts and emails. Open the portal, send a message, get an answer. Their whole team sees it.
One-Click Service Tickets
Something not working? Open a ticket from the portal in 10 seconds. Attach a photo or a video. Track who's coming and when. Get notified the second it's resolved.
Floor Plan With Live Status
If your installer monitors your network or alarm, your floor plan lives in the portal too — with a green dot on every device that's online and a red dot on anything that needs attention. You'll usually know before they do.
Encrypted Password Vault
Wi-Fi password, router admin, gate codes, alarm codes — stored encrypted, never sent over email or text. Share access with family members directly through the portal.
Direct Phone & Text
Your contractor's office number and after-hours line are always one tap away. Texts to that number land in their system — so anyone on the team can pick it up, not just whoever has your phone number saved.
On Your Phone, Too

The Vantage Suite mobile app — the same portal, in your pocket.

Available for iPhone and Android. Same login as the web portal. Free.

  • Push notifications when your installer is on the way, when an install is done, when a ticket is updated.
  • Open a ticket in 10 seconds — snap a photo, send it. No phone calls.
  • One-tap chat with your installer's team — no digging through old messages.
  • Live device map when your installer monitors your network or alarm — check status from anywhere.
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Find a contractor on The Vantage Suite for your next project.

Ask your builder, A/V integrator, or security contractor if they run on Vantage — or tell them they should. The portal is on us.

Log in to your portal Find a Vantage contractor